Technical & Executive Documentation · Version 1.0
MyOpsAgent is built as a modern, API-first operational decision platform designed to support organisations of all sizes. Its architecture emphasises determinism, auditability, multi-tenant isolation, and operational resilience.
This document provides a comprehensive overview of the system’s internal structure, the rationale behind its design, and how it scales from small businesses to enterprise-level operations. The architecture is intentionally modular, allowing each component to evolve independently while maintaining strict boundaries between domains.
MyOpsAgent is built on five core principles:
The same inputs always produce the same outputs. This is essential for:
Every decision includes a breakdown of weighted reasoning factors. This ensures transparency, supports regulatory requirements, and allows stakeholders to understand why a particular decision was made.
Each organisation is fully isolated at multiple levels:
This allows MyOpsAgent to safely support thousands of organisations on a single platform without cross-tenant data leakage.
The entire platform is accessible through a clean, consistent API. This enables:
The system is designed to:
MyOpsAgent consists of five major layers:
This is the heart of the platform. It is:
The engine evaluates:
It produces:
Because the engine is stateless, it can scale horizontally without coordination, making it ideal for high-throughput environments.
This layer orchestrates the engine and handles:
Key components include:
ExecuteDecisionUseCaseDecisionControllerThis layer ensures that the engine receives clean, validated, domain-correct inputs and that responses are returned in a consistent, predictable format.
This layer handles all external concerns:
It includes components such as:
MysqliDecisionRepositoryAuditLoggerUsageTrackerThis layer ensures that decisions are stored, tracked, and auditable, supporting compliance and operational analytics.
This is the public entry point for all requests. It handles:
It ensures that:
This layer provides:
/health endpoint/version endpointIt ensures that MyOpsAgent remains observable and reliable, enabling proactive monitoring and incident response.
MyOpsAgent uses a strict isolation model:
org_idThis allows:
No customer can ever access another customer’s data. This isolation model is foundational to the platform’s security and trust posture.
This section explains exactly what happens when a customer calls the /decide route.
The API gateway receives a POST request with:
X-API-Key headerA correlation ID is generated immediately.
The API key is validated:
If invalid, the request is rejected with an UNAUTHORIZED error.
The system checks:
If exceeded, the request is rejected with RATE_LIMITED or
HARD_USAGE_LIMIT_EXCEEDED.
The JSON payload is validated for:
Invalid requests return an INVALID_INPUT error.
The system constructs domain objects:
WorkItemThese are passed to the engine.
The engine:
This step is deterministic and stateless, ensuring consistent behaviour across identical inputs.
The decision is stored with:
This enables full auditability and traceability.
The organisation’s usage counters are updated:
total_requestsdecisions_countupdated_atThe API returns:
All in a clean, structured JSON response.
MyOpsAgent is designed to scale in two dimensions:
Small businesses typically:
MyOpsAgent supports them with:
Enterprises require:
MyOpsAgent supports this through:
The architecture is designed to support future enhancements, including:
These features can be added without changing the core engine, preserving determinism and stability.
MyOpsAgent’s architecture is designed for reliability, transparency, and scale. By separating concerns into clear layers — engine, application, infrastructure, gateway, and operations — the platform remains flexible, maintainable, and ready for future growth.
This architecture allows MyOpsAgent to serve:
It is a modern, scalable foundation for operational decision making.