Operational Support Architecture

How Can We Direct Your Systems?

Query our FAQ, or connect instantly with our agent below.

Getting Started

Workspace setup, onboarding, and how MyOpsAgent fits into your organisation.

Modules & Capabilities

Marketing, Sales, Production, Estimating, Procurement, Website Builder, API integration.

Security & Data Privacy

AI safety, data isolation, IP protection, tenancy boundaries, and privacy guarantees.

Billing & Subscription

Stripe subscriptions, module activation, and secure billing updates.

FAQ's

The Website Builder creates a modern, responsive website that integrates directly with your AI agent. Your site becomes fully future‑proof, with pages, products, services, and content all connected to your organisation’s private knowledge base. The agent can answer questions, guide customers, generate content, and support your team — all from within your website. Advanced features such as automatic page publishing, dynamic content updates, and AI‑driven personalisation are currently in development. If you'd like early access, the agent can take your details.

The Marketing Agent helps you plan and create content, improve SEO, draft social posts, and structure campaigns. It behaves like a digital member of your marketing team — not a generic chatbot. Live today:

Content ideas and topic research
Blog and social post drafting
SEO suggestions and page improvements
Campaign planning and messaging

In development:

Automatic CMS publishing
CRM lead creation from marketing activity
Performance‑driven optimisation loops

If you'd like early access to upcoming features, the agent can register your interest.

The Sales Agent supports your pipeline by qualifying leads, asking discovery questions, drafting outreach messages, and helping structure your sales process. Live today:

Lead qualification questions
Drafting outreach emails and follow‑ups
Explaining lead scoring models

In development:

Automatic CRM lead creation
Lead scoring and assignment
Behaviour‑based follow‑up sequences

If your team would like early access, the agent can collect your contact details.

The Operations Agent helps with planning, scheduling, and decision support. It evaluates capability, availability, location, and constraints to recommend the best resource for a job. Live today:

Capability and availability scoring
Location and travel‑time consideration
Constraint‑aware decision support
Clear reasoning factors for every decision

In development:

Automatic job creation and workflow execution
Multi‑step operational processes
Production scheduling and load balancing

If you'd like to pilot the full automation suite, the agent can register your interest.

The Estimating Agent helps create structured quotes, proposals, and pricing breakdowns based on your organisation’s products, services, and rules. Live today:

Drafting quotes and proposals
Explaining pricing logic
Suggesting optional extras and upgrades

In development:

Automatic quote generation
Integration with CRM and invoicing
Configurable pricing engines

If you'd like early access, the agent can take your details.

The Procurement Agent supports purchasing decisions, supplier comparisons, and stock‑related queries. Live today:

Supplier information lookup
Basic purchasing guidance
Drafting procurement requests

In development:

Automatic purchase order creation
Supplier scoring and selection
Stock level monitoring

If you'd like early access, the agent can collect your details.

The pilot programme gives organisations early access to new modules such as automated marketing workflows, CRM syncing, CMS publishing, estimating engines, procurement automation, and advanced analytics. Pilot members help shape the roadmap and receive priority onboarding. The agent can collect your name, organisation, and contact details if you’d like to join.

Integration is simple — you can embed MyOpsAgent into any website using a single API key and a small script snippet. This connects your site directly to your organisation’s private knowledge base. Your agent will then be able to answer questions, support customers, and guide visitors using your organisation’s own data.

MyOpsAgent learns exclusively from the data you provide — such as products, services, guides, procedures, and internal documents. This information stays inside your private workspace. Your data is never used to train general AI models. It is never shared with other organisations, and never blended with external datasets. This protects your intellectual property and ensures your agent behaves exactly as your organisation requires.

MyOpsAgent is not a generic chatbot. It is an agentic, deterministic digital employee designed specifically for your organisation. Key differences:

Your data stays inside your dashboard
Your data is never used to train general AI models
Every organisation has its own isolated data partition
Decisions include clear reasoning factors
Workflows behave predictably and consistently
No cross‑organisation contamination
No external data blending

This makes MyOpsAgent safe for real operational use — from marketing and sales to production and procurement.

Your workspace is created automatically during onboarding. Plexity prepares a secure, isolated environment for your organisation, links your operational models, and sets up your initial resources so you can begin using MyOpsAgent straight away.

The DecisionEngine reviews capability, availability, location, constraints, and organisational rules to calculate a fair and transparent score for each resource. Every decision includes a clear audit trail and reasoning factors so you can see exactly why the engine made its recommendation.

A DecisionOverride is created whenever a human operator changes a decision made by the engine. The original decision is kept exactly as it was, and the override is added as a separate entry. This ensures full transparency and provides a reliable audit trail.

MyOps Agent uses strict row‑level isolation to ensure your data stays completely separate from other organisations. Every operational table includes a mandatory org_id lock, and all queries run through secure, context‑aware statements. Your data is never used to train general AI models. It remains private, protected, and exclusive to your organisation.

Stripe sends secure, signed webhooks to Plexity whenever your subscription changes — such as upgrading your plan or updating payment details. These events are verified and used to update your organisation’s active modules automatically.

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